AI agents that listen, understand, and act — across voice, WhatsApp, and chat
Inbotiq’s agentic contact-center AI doesn’t just talk — it verifies, books, updates your systems, and closes the loop across every channel, in 20+ languages, then hands off to your team with full context the moment a human is needed.
42 Languages
Incl. 9 Indian regional
<700 ms Sub-second responses
Real-time turn-taking
4 Every channel
Voice · WhatsApp · Chat · Web voice
5 Compliance frameworks
DPDP · GDPR · HIPAA · SOC 2 · ISO 27001
Live playground
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About Us
AI that makes every business always reachable — on every channel
Inbotiq builds enterprise AI agents that hold real, human-like conversations across voice, WhatsApp, and web chat — answering inbound queries and running outbound campaigns so no customer or lead ever goes unanswered. From the first hello to the final follow-up, our agents qualify, book, confirm, remind, and resolve — then hand off to your team with full context the moment a human is needed.
Every agent generates its own analytics dashboard automatically, so you see what's happening without a BI project. Backed by IIMA Ventures, we're built for the reality of business in India and beyond: sub-second, multilingual conversations across 42 languages, wrapped in enterprise-grade security — DPDP, GDPR, HIPAA, SOC 2, and ISO 27001 — with simple integrations to the tools you already run on.
Our mission is simple: make every business instantly reachable, 24/7, across every channel, without adding headcount.
Trusted by
Leading businesses that run on Inbotiq
Artium Academy
Yantradhigam
One Stop Business SolutionsCapabilities
What your AI agent can do
Sub-second, human-like conversations that work both inbound and outbound, in 42 languages — the foundation under every Inbotiq agent.
<700 ms Latency
Real-time responses with natural turn-taking and barge-in.
Omnichannel
One agent across voice, WhatsApp, web chat, and web voice — one configuration.
Inbound & Outbound
Answer incoming conversations and run outbound campaigns with retries and time limits.
42 Languages
Country-specific accents, including 9 Indian regional languages, with auto-detection.
Warm Human Handoff
Escalate to your team with full transcript, summary, and reason — no repeated questions.
Auto Dashboards
Every agent generates its own analytics dashboard from its own data.
Channels
One agent. Every channel.
Define your agent once — Inbotiq runs it across every channel your customers use, with the conversation and context carried through, even across a human handoff.
Voice (Phone)
Inbound and outbound calls with sub-second, natural conversation and warm SIP transfer to your team.
Two-way WhatsApp conversations for support, reminders, confirmations, and campaigns.
Web Chat
An embeddable chat agent for your website, with the same brain as your voice and WhatsApp agents.
Web Voice
Click-to-talk voice on your site, no phone number required.
Step by step
How inbotiq handles every conversation
Follow a single call from the first ring to a clean handoff — inbotiq answers instantly, qualifies and routes the caller, books what needs booking, and passes anything complex to your team with full context.
Answer every conversation in under a second — on any channel
Industries
Built for the businesses that run on conversations
Purpose-built voice agents that understand the workflows, language, and stakes of your sector.
Real Estate
Qualify and follow up with property leads across voice and WhatsApp, routing hot leads to your sales team.
Learn moreBFSI
Automate collections, servicing, and support with DPDP- and RBI-aware agents that escalate sensitive cases to your team.
Learn moreHealthcare
Free front-desk hours from scheduling and follow-up calls, with HIPAA-conscious handling and human escalation.
Learn moreRetail & Ecommerce
Order confirmation, COD verification, and support that cuts RTO and keeps a human ready for disputes.
Learn moreInsurance
Handle policy servicing, renewals, and first-notice-of-loss intake — escalating claims judgment to humans.
Learn moreTravel & Tourism
Booking, changes, and guest support across channels — multilingual by default for international travelers.
Learn moreEducation (EdTech)
Admissions counseling, enrollment follow-ups, and learner support at scale, in every regional language.
Learn moreTelecom
High-volume support, plan changes, and retention flows with escalation for complex account issues.
Learn moreHospitality
Never let a ringing phone become an empty room.
Learn moreLogistics & Delivery
Delivery confirmation, address resolution, and exception handling that keeps drivers and customers in sync.
Learn moreManufacturing
Keep dealers, vendors, and service in sync — no phone tag.
Learn moreQuick-Commerce
Confirm, resolve, and win back at delivery speed.
Learn moreUse Cases
Automate every conversation
From the first hello to the final follow-up — one voice platform across the entire customer journey.
Lead Qualification & Follow-Up
Qualify, score, and follow up with inbound leads automatically on voice and WhatsApp — sub-15-minute speed-to-lead.
Learn moreCustomer Support Automation
Resolve routine inbound queries end-to-end across voice, chat, and WhatsApp — escalating only what needs a human.
Learn moreAppointment Booking & Reminders
Book, confirm, and remind across channels — cutting no-shows without tying up your front desk.
Learn moreCOD Order Confirmation
Verify cash-on-delivery orders and confirm intent before dispatch to cut RTO losses.
Learn moreAbandoned Cart Recovery
Reach out proactively to recover abandoned carts with timely, personalized nudges.
Learn moreEMI & Payment Reminders
Multilingual reminder campaigns that nudge customers toward on-time payments and renewals.
Learn moreFeedback & Surveys
Hear the real story customers won't type into a form.
Learn moreEvent & Webinar Promotions
Turn a registrant list into a room that's actually full.
Learn moreTransactional Alerts
Make sure time-critical alerts are actually heard.
Learn moreWelcome & Onboarding Calls
Welcome new customers and walk them through first steps across voice and WhatsApp.
Learn moreCSAT & NPS Score Collection
Collect structured feedback after every interaction and route it straight into auto-generated dashboards.
Learn moreInternal Team Notifications
Reach the right person when a message can't wait.
Learn moreUpselling & Cross-Selling Calls
Surface relevant offers in-conversation and complete the upsell as an agentic task.
Learn moreService Renewal Reminders
Never lose a renewal to a missed reminder.
Learn moreMissed Call to Callback Automation
Turn every missed call into an automated callback so no inbound intent slips through.
Learn more
Features & integrations
Everything you need to ship a production agent
Connect your tools, knowledge, and data so the agent acts on real information — and hands off cleanly, with full context, the moment a human is needed.
Bring Your Own Tools
Connect any HTTPS API as a tool with auth, request templates, and instructions.
Knowledge Base
Upload docs or add URLs/sitemaps—and control when the agent should search them.
Key Info Extraction
Capture structured fields from calls for dashboards and decisioning.
Context-Rich Handoff
Send transcript, call summary, extracted info, and escalation reason to the agent.
Human Escalation Rules
Trigger transfer when a caller asks for a human or via keywords.
Variable Inputs
Personalize calls using per-user variables you define and insert.
Customization
Tune every detail to your brand and workflow
Shape the voice, script, timing, and behaviour of each agent — from calling hours and retries to how it handles interruptions and runs calls in parallel.
Voice Personas
Choose voice style per agent to match your brand and audience.
Prompt Studio
Define the agent’s role, tone, and boundaries in one editable prompt.
Calling Controls
Set call duration, timeouts, retry attempts, and minute budgets.
Calling Windows
Configure allowed calling hours so you never call at the wrong time.
Parallel Calls
Dial multiple calls in parallel with controlled concurrency.
Interruption Handling
Tune barge-in sensitivity and “stopwords” like wait/hold for smoother calls.
Plans
Pricing built around your usage
Pricing is tailored to how you run Inbotiq — your volume, how many conversations run at once, and the integrations you need. Tell us your requirements and we'll shape a plan that fits, starting with a free demo.
Usage
Pay for the talk time and messages you actually use, with per-agent budgets.
Concurrent conversations
Scale how many conversations run in parallel as your volume grows.
Integrations & tools
Connect the CRM, APIs, and knowledge base your workflow needs.
Frequently asked questions
What can Inbotiq's AI agents do?
They make and answer phone calls and handle WhatsApp and web chat with human-like conversation — qualifying leads, booking appointments, confirming orders, sending reminders, running surveys, and resolving support — across 42 languages, with human escalation whenever it's needed.
Which channels do you support?
Voice (phone), WhatsApp, web chat, and web voice — all from one agent definition, so the experience and context stay consistent across every channel.
What happens when a human is needed?
The agent hands off to your team with the full transcript, a summary, and the escalation reason. On voice it's a warm transfer, and the AI steps back completely so nothing gets repeated.
How is this different from a traditional IVR?
There are no rigid menu trees. Inbotiq holds a natural, two-way conversation with sub-second responses and barge-in, so people speak normally and get answers instead of pressing numbers.
Which languages do you support, and do I set them?
42 languages, including 9 Indian regional languages. The agent auto-detects the language and asks before switching, so you don't have to script it manually.
How quickly can we launch?
Most teams go live in days. Connect your CRM or sheets, set the script, voice, and languages, then deploy — no lengthy engineering project required.
Is it secure and compliant?
Conversations are encrypted end to end, access is role-based, and every interaction is transcribed and logged for audit — DPDP, GDPR, HIPAA, SOC 2, and ISO 27001 — so it fits regulated, high-trust industries.
Make every business instantly reachable — on every channel
See an Inbotiq agent qualify, resolve, and hand off in a live demo.