Industry — Healthcare

Healthcare voice AI

Free front-desk hours from scheduling and follow-up calls, with HIPAA-conscious handling and human escalation.

Patients call to book, reschedule, or ask about symptoms at every hour, and a busy front desk means abandoned calls and empty slots. Inbotiq answers on the first ring, manages the whole appointment lifecycle, and directs anything clinical to your staff with the details already captured.

Doctor talking with a patient in a clinic
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Fewer missed appointments

The challenge

Patients wait on hold while clinics run at capacity

Front desks can't answer every call while caring for patients in the room, so bookings are missed, hold times climb, and slots sit empty. After hours, the phone simply goes unanswered — and each missed call is a patient who books elsewhere.

Front desks can't keep up

Appointment calls, report queries, and reminders overwhelm reception while patients stand waiting at the desk.

Missed calls become missed care

A single missed call can mean a missed appointment, a delayed follow-up, or a patient who goes elsewhere.

No-shows drain the schedule

Forgotten appointments leave empty slots that cost revenue and delay care for everyone else.

The solution

A patient-friendly agent that books, reminds & reassures

Inbotiq answers every patient call with warmth and clarity — booking and rescheduling appointments, sharing prep and visit instructions, and sending reminders — while your staff focus on care, not the phone.

Always available, never on hold

Every patient reaches a calm, helpful voice instantly — including evenings and weekends.

Speaks the patient's language

Clear conversations in 20+ languages so instructions and reminders are never misunderstood.

Routes clinical questions to staff

Anything that needs a clinician is escalated immediately, with the patient's context captured.

How it works

From first call to confirmed appointment

Every patient call, handled with care — answered, understood, scheduled, and reminded, with clinical questions routed straight to your team.

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Answer every patient call

No busy tone, no hold — the agent greets each patient warmly and instantly, day or night, in their language.

Answer every patient call
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Capabilities

Everything the agent handles for you

Purpose-built for how healthcare teams actually work — from first response to a resolved outcome.

24/7 appointment booking and rescheduling
Automated visit confirmations and reminders
Symptom-based routing to the right department
Cancellation and waitlist rebooking
Multilingual patient conversations
Clinical questions escalated with a summary

Snapshot

See every call in one live dashboard

Track pickups, missed calls, hang-ups, timeouts, and success rate for every automated outreach — scoped to your organisation and refreshed as calls complete.

Vaanee Control Center

Turn your Google Sheet into a live feed using our call workflow. Configure it once and let Vaanee handle thousands of outbound calls automatically.

Performance Dashboard

Monitor pickup trends, latency, and error rates for every automated outreach. Data is scoped to your organization and refreshes as new calls complete.

Last updated 5 Jul 2026, 6:56 PM

Total Calls

281

Calls initiated by Caller AI

Calls Picked

244

Responses captured

Calls Not Picked

37

Missed calls

Hangups

216

Caller cancelled

Timeouts

0

Exceeded response window

Success Rate

99.9%

Server supplied conversion rate

Last 7 Days Usage

Daily call volume completed by Caller AI.

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Benefits

Built for Healthcare teams

More conversations captured, more work automated, and more time back for the people who move the business forward.

Slot optimisation

Fills cancellations and open times by booking and rebooking patients automatically.

Symptom-aware routing

Directs callers to the correct specialty or triage line based on what they describe.

Reminder discipline

Confirms visits a day ahead and offers reschedules to keep utilisation high.

Integrations & automation

Fits the stack your team already runs on

Connect your systems in minutes — then let the agent automate the follow-up, scheduling, and reporting in the background.

EHR & practice management

Reads and writes appointments and patient context in the systems your clinic already runs on.

Appointment scheduling

Books, reschedules, and cancels across providers and locations, with real-time availability.

Reminders & recalls

Automated visit reminders, prep instructions, and recall calls that keep the schedule full.

Call reporting

Every call transcribed and summarised for follow-up, quality, and capacity planning.

Outcomes

What always-on reception delivers

Indicative of what clinics see when every patient call is answered and every appointment reminded.

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Fewer missed appointments
0/7
Patient booking
0
Calls left on hold

Frequently asked questions

Can patients book and reschedule on their own?

Yes. Inbotiq books, confirms, and reschedules appointments over the phone at any hour, and syncs to your system.

How does it handle urgent or clinical questions?

It routes symptom-based or urgent calls to the right team or triage line with a concise summary of what the patient described.

Does it reduce no-shows?

It confirms visits a day ahead and offers easy reschedules, which keeps utilisation high and slots filled.

Does it integrate with our practice management system?

Yes. It reads live availability and writes bookings, reschedules, and cancellations back to your scheduling system.

Is patient information handled carefully?

Conversations are encrypted end to end and access is role-based, with clinical matters routed to your staff rather than handled by the agent.

Give every patient a warm, instant answer

Launch an Inbotiq voice agent for your practice — booking, reminding, and reassuring, so your staff can focus on care.