Free front-desk hours from scheduling and follow-up calls, with HIPAA-conscious handling and human escalation.
Patients call to book, reschedule, or ask about symptoms at every hour, and a busy front desk means abandoned calls and empty slots. Inbotiq answers on the first ring, manages the whole appointment lifecycle, and directs anything clinical to your staff with the details already captured.

The challenge
Front desks can't answer every call while caring for patients in the room, so bookings are missed, hold times climb, and slots sit empty. After hours, the phone simply goes unanswered — and each missed call is a patient who books elsewhere.
Appointment calls, report queries, and reminders overwhelm reception while patients stand waiting at the desk.
A single missed call can mean a missed appointment, a delayed follow-up, or a patient who goes elsewhere.
Forgotten appointments leave empty slots that cost revenue and delay care for everyone else.
The solution
Inbotiq answers every patient call with warmth and clarity — booking and rescheduling appointments, sharing prep and visit instructions, and sending reminders — while your staff focus on care, not the phone.
Every patient reaches a calm, helpful voice instantly — including evenings and weekends.
Clear conversations in 20+ languages so instructions and reminders are never misunderstood.
Anything that needs a clinician is escalated immediately, with the patient's context captured.
How it works
Every patient call, handled with care — answered, understood, scheduled, and reminded, with clinical questions routed straight to your team.
No busy tone, no hold — the agent greets each patient warmly and instantly, day or night, in their language.

Capabilities
Purpose-built for how healthcare teams actually work — from first response to a resolved outcome.
Snapshot
Track pickups, missed calls, hang-ups, timeouts, and success rate for every automated outreach — scoped to your organisation and refreshed as calls complete.

Turn your Google Sheet into a live feed using our call workflow. Configure it once and let Vaanee handle thousands of outbound calls automatically.
Monitor pickup trends, latency, and error rates for every automated outreach. Data is scoped to your organization and refreshes as new calls complete.
Last updated 5 Jul 2026, 6:56 PM
281
Calls initiated by Caller AI
244
Responses captured
37
Missed calls
216
Caller cancelled
0
Exceeded response window
99.9%
Server supplied conversion rate
Daily call volume completed by Caller AI.
Benefits
More conversations captured, more work automated, and more time back for the people who move the business forward.
Fills cancellations and open times by booking and rebooking patients automatically.
Directs callers to the correct specialty or triage line based on what they describe.
Confirms visits a day ahead and offers reschedules to keep utilisation high.
Integrations & automation
Connect your systems in minutes — then let the agent automate the follow-up, scheduling, and reporting in the background.
Reads and writes appointments and patient context in the systems your clinic already runs on.
Books, reschedules, and cancels across providers and locations, with real-time availability.
Automated visit reminders, prep instructions, and recall calls that keep the schedule full.
Every call transcribed and summarised for follow-up, quality, and capacity planning.
Outcomes
Indicative of what clinics see when every patient call is answered and every appointment reminded.
Yes. Inbotiq books, confirms, and reschedules appointments over the phone at any hour, and syncs to your system.
It routes symptom-based or urgent calls to the right team or triage line with a concise summary of what the patient described.
It confirms visits a day ahead and offers easy reschedules, which keeps utilisation high and slots filled.
Yes. It reads live availability and writes bookings, reschedules, and cancellations back to your scheduling system.
Conversations are encrypted end to end and access is role-based, with clinical matters routed to your staff rather than handled by the agent.
Launch an Inbotiq voice agent for your practice — booking, reminding, and reassuring, so your staff can focus on care.