Hospitality voice AI
Never let a ringing phone become an empty room.
In hospitality a missed call is forfeited revenue and a guest who felt ignored. Inbotiq captures reservations, confirms stays, and handles guest requests at any hour, so the front desk stays free for in-person service while bookings and satisfaction both climb.
The challenge
Guest requests never stop — but front-desk staff are finite
Every unanswered call at the front desk is a lost booking and a guest who felt overlooked, but staff can't juggle the phone and in-person service at peak times. After hours, reservations go straight to voicemail.
Reception can't answer every call
Ringing phones pull staff away from guests in front of them, and missed calls mean missed bookings.
Requests come 24/7
Guests call to book, change, and ask at every hour, long after the front desk has gone quiet.
Bookings and changes overwhelm staff
Reservations, modifications, and enquiries pile up during peaks and eat into guest experience.
The solution
A concierge agent that books, confirms & welcomes
Inbotiq answers every guest call like a warm concierge — taking reservations, handling requests and changes, and sharing information — in the guest's language, around the clock.
Multilingual, always courteous
Greets every guest in their language with a calm, on-brand concierge voice.
Instant answers, day or night
No ringing phone goes unanswered, even at 3am or during full-house peaks.
Routes to staff for special requests
VIP and special requests are handed to the right team with the guest's context.
How it works
From guest call to confirmed stay
Every guest call, handled like a concierge — answered, understood, booked, and escalated for the special requests.
Answer every guest call
The agent greets each guest warmly and instantly, in their language, at any hour of the day or night.
Capabilities
Everything the agent handles for you
Purpose-built for how hospitality teams actually work — from first response to a resolved outcome.
Snapshot
See every call in one live dashboard
Track pickups, missed calls, hang-ups, timeouts, and success rate for every automated outreach — scoped to your organisation and refreshed as calls complete.
Vaanee Control Center
Turn your Google Sheet into a live feed using our call workflow. Configure it once and let Vaanee handle thousands of outbound calls automatically.
Performance Dashboard
Monitor pickup trends, latency, and error rates for every automated outreach. Data is scoped to your organization and refreshes as new calls complete.
Last updated 5 Jul 2026, 6:56 PM
281
Calls initiated by Caller AI
244
Responses captured
37
Missed calls
216
Caller cancelled
0
Exceeded response window
99.9%
Server supplied conversion rate
Last 7 Days Usage
Daily call volume completed by Caller AI.
Benefits
Built for Hospitality teams
More conversations captured, more work automated, and more time back for the people who move the business forward.
Always-open desk
Takes and confirms reservations through peak rush and quiet overnight hours alike.
Guest-request handling
Answers questions on amenities, timings, and directions on demand.
Rate uplift
Offers room upgrades and add-on services during the booking conversation.
Integrations & automation
Fits the stack your team already runs on
Connect your systems in minutes — then let the agent automate the follow-up, scheduling, and reporting in the background.
PMS & booking system
Connect your property management and booking systems for live availability and reservations.
Reservation management
Takes, modifies, and confirms reservations directly in your system.
Pre-arrival & feedback
Automated pre-arrival calls and post-stay feedback that lift reviews and repeat stays.
Guest analytics
Track booking, request, and satisfaction outcomes across every call.
Outcomes
What a 24/7 concierge delivers
Indicative of what properties see when every guest call is answered and every booking confirmed.
Frequently asked questions
Will it capture reservations after hours?
Yes. It answers and confirms reservations around the clock, even during peak rush or when the desk is closed.
Can it handle guest requests?
It answers questions on amenities, timings, and directions, and hands special requests to your staff.
Does it help increase revenue per booking?
It offers room upgrades and add-on services during the booking conversation.
Does it integrate with our booking engine?
It connects to your reservation system to check availability, confirm bookings, and update guest details.
Can it serve international guests?
Yes. It converses in 20+ languages, so guests from anywhere are looked after in their own language.
Give every guest a warm welcome, instantly
Launch an Inbotiq concierge agent for your property — booking, confirming, and delighting, around the clock.