Quick-Commerce voice AI
Confirm, resolve, and win back at delivery speed.
Quick-commerce margins hinge on flawless, minutes-fast fulfilment, where a single unconfirmed order or delivery hiccup erodes loyalty fast. Inbotiq verifies orders the moment they're placed, sorts out delivery issues live, and re-engages customers who slip away — keeping the promise of speed intact.
The challenge
Minutes matter — and every second on hold costs an order
Minutes-fast fulfilment leaves no room for unconfirmed orders or delivery hiccups, and a single bad experience sends a customer to a rival app. At quick-commerce volume, resolving issues manually is impossible.
Instant delivery means instant queries
Customers expect answers as fast as the promise on the app, and a slow reply cancels the order.
Order spikes overwhelm support
Rush-hour and offer-driven spikes bury small support teams in seconds.
Failed drops need rescue in minutes
A missed handoff turns into a refund fast unless someone re-confirms and reroutes immediately.
The solution
A voice agent that confirms, updates & saves the order
Inbotiq confirms orders, handles order-status calls in real time, and rescues failed deliveries within minutes — calling customers and riders automatically so nothing stalls.
Real-time, sub-minute responses
Answers and acts at the speed your delivery promise demands.
Every customer's language
Reaches customers and riders in their language to resolve issues fast.
Escalates urgent issues instantly
Anything the agent can't resolve is routed to the right person in seconds.
How it works
From order to doorstep
Every fast order, kept moving — confirmed, understood, rescued, and followed up, all within minutes.
Answer & confirm the order
The agent confirms new orders and answers status calls the instant they come in, at any volume.
Capabilities
Everything the agent handles for you
Purpose-built for how quick-commerce teams actually work — from first response to a resolved outcome.
Snapshot
See every call in one live dashboard
Track pickups, missed calls, hang-ups, timeouts, and success rate for every automated outreach — scoped to your organisation and refreshed as calls complete.
Vaanee Control Center
Turn your Google Sheet into a live feed using our call workflow. Configure it once and let Vaanee handle thousands of outbound calls automatically.
Performance Dashboard
Monitor pickup trends, latency, and error rates for every automated outreach. Data is scoped to your organization and refreshes as new calls complete.
Last updated 5 Jul 2026, 6:56 PM
281
Calls initiated by Caller AI
244
Responses captured
37
Missed calls
216
Caller cancelled
0
Exceeded response window
99.9%
Server supplied conversion rate
Last 7 Days Usage
Daily call volume completed by Caller AI.
Benefits
Built for Quick-Commerce teams
More conversations captured, more work automated, and more time back for the people who move the business forward.
Instant order check
Verifies each order within seconds of checkout to prevent bad dispatches.
Live issue handling
Resolves delivery problems and changes as they happen, not hours later.
Rapid win-back
Re-engages lapsed and dropped-off customers with a timely, personal call.
Integrations & automation
Fits the stack your team already runs on
Connect your systems in minutes — then let the agent automate the follow-up, scheduling, and reporting in the background.
Order platform & CRM
Connect your order platform and CRM for live order, customer, and rider context.
Rider & dispatch sync
Coordinates with riders and dispatch to confirm and reroute in real time.
Order updates
Proactive calls that keep customers informed and cut cancellations.
Delivery analytics
Track confirmation, rescue, and repeat-order outcomes in real time.
Outcomes
What sub-minute response delivers
Indicative of what quick-commerce teams see when orders are confirmed and rescued in real time.
Frequently asked questions
How quickly does it confirm orders?
It verifies each order within seconds of checkout, before it enters the fulfilment queue.
Can it resolve delivery issues in real time?
Yes. It handles delivery changes and problems the moment they happen, keeping fulfilment fast.
Does it re-engage lost customers?
It reaches drop-offs and inactive users with a prompt, personalised win-back call.
How does it keep up with our volume?
It runs thousands of confirmation and resolution calls in parallel, so speed never drops as order volume spikes.
Can it handle delivery changes mid-flight?
Yes. It manages address and slot changes in real time and updates your operations platform instantly.
Never let a fast order stall
Deploy an Inbotiq voice agent for your delivery operation — confirming, updating, and rescuing orders in minutes.