Abandoned Cart Recovery voice AI
Reach out proactively to recover abandoned carts with timely, personalized nudges.
A cart left at checkout usually means one unanswered doubt, not a lost customer — but emails and texts rarely surface it. Inbotiq calls the shopper while intent is still warm, addresses whatever held them back, and walks them to completion, recovering revenue that silent channels miss.
The challenge
Most abandoned carts stem from a single unanswered doubt, but email and SMS rarely surface or resolve it. The revenue simply slips away while silent channels go unread.
Benefits
What Inbotiq delivers for Abandoned Cart Recovery
Warm-intent timing
Calls within minutes of abandonment, before the shopper moves on.
Objection resolution
Surfaces the real hesitation and offers the right reassurance or incentive.
Guided completion
Sends a payment link and walks the customer through to purchase.
Why choose inbotiq
Human-like voices
Natural, on-brand voices with real-time turn-taking and barge-in.
Sub-second latency
Responses in under 1s, for conversations that feel real.
20+ languages
Country-specific accents, including 9 Indian regional languages.
Human escalation
Hands off to your team with full context whenever it's needed.
Easy integration
Connect your CRM, sheets, and any HTTPS API in minutes.
Enterprise security
End-to-end encryption, role-based access, and audit-ready logs.
How it works
From drop-off to completed sale
Bring hesitant shoppers back with a timely, human-sounding call — not another ignored email.
Reconnect with the shopper
The agent calls back soon after checkout is abandoned, while the intent is still warm.
Key capabilities
Measure and improve every interaction
Full visibility into what your voice agent says, does, and delivers.
Outcome analytics
Every call's result — qualified, booked, paid, or resolved — captured automatically.
Conversion tracking
See how conversations move each contact through your funnel.
Sentiment & CSAT/NPS
Tone and satisfaction scored on every interaction.
Live dashboards & exports
Real-time reporting that syncs back to your CRM and BI tools.
Enterprise-grade security
Inbotiq is built for regulated, high-trust industries — your data and conversations stay protected end to end.
The industries we serve
Where it works best
Frequently asked questions
How soon after abandonment does it call?
Within minutes, while intent is still warm and the shopper remembers what they were buying.
What if the shopper had an objection?
It surfaces the real hesitation, answers it, and offers reassurance or an incentive to complete the purchase.
Can it help them finish checkout?
Yes. It sends a payment link and walks the customer through to a completed order.
Won't a call annoy shoppers?
A brief, helpful call that resolves the exact doubt performs far better than repeated emails, and shoppers appreciate the quick assist.
How is recovery measured?
Every recovery attempt and its outcome is tracked and reported, so you can see exactly what the calls bring back.
Ready to deploy Abandoned Cart Recovery voice AI?
Launch an Inbotiq voice agent tailored to your workflow — live in days, not weeks.